Valemark terms and conditions

Last updated: 21 September 2026

1. Introduction

Welcome to Valemark, a trust-first, invite-only classifieds marketplace. These Terms and Conditions ("Terms") govern your access to and use of the Valemark website, mobile app, and related services (collectively, the "Platform"). By accessing or using Valemark, you agree to comply with these Terms. If you do not agree, you must not use the Platform.

These Terms form a binding legal agreement between you (the "User") and Clanmark Ltd trading as Valemark ("Valemark," "we," or "us"), a company registered in England and Wales. Valemark is a platform provider – we connect Users to facilitate private transactions. We do not buy, sell, or exchange goods or services, and we are not a party to any agreements between Users. Please read these Terms carefully, along with our Privacy Policy and any other guidelines or policies referenced herein. We may update these Terms from time to time as described in Section 13 (Miscellaneous).

2. Eligibility and Account Registration (Invite-Only Membership)

2.1 Eligibility

To use Valemark, you must be at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into a binding contract. You agree to provide truthful, current, and complete information during registration and to keep your account information updated. Each individual is allowed only one account, and you may not create an account for anyone else without permission. You must use your real identity – false or misleading personal information is prohibited.

2.2 Invitation and Sponsorship

Valemark is an invite-only community. You can only join if you are invited and sponsored by two (2) existing members in good standing. Each sponsor must know you personally and vouch for your trustworthiness. Sponsorship is not a formality – it is a serious commitment. By inviting or sponsoring someone, a member agrees to take responsibility for that person's conduct on the Platform. If you lack the required sponsors, you are not permitted to create an account.

2.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Do not share your password or allow others to use your account. If you suspect any unauthorised use of your account, notify Valemark immediately. We are not liable for any loss or damage arising from your failure to secure your account.

2.4 Text and WhatsApp Messages

If you add a mobile number to your account, Valemark may send you messages about your account, your membership and your tables by SMS or WhatsApp – never marketing. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop receiving texts, or HELP for help; you can also write to contact@valemark.com.

3. User Conduct and Acceptable Use

All Users must uphold Valemark's trust-first ethos. You agree to use the Platform in a respectful, honest, and lawful manner. Prohibited conduct includes, but is not limited to:

Fraudulent, Misleading, or Illegal Content: You must not post false, misleading, or deceptive listings. All listings (and any offers, messages, or content you post) must be truthful and accurately describe the item or service. You may not list anything illegal to sell or provide, including stolen goods, counterfeit products, or items that violate any laws or regulations.

Respect and Harassment: Treat other members with respect. Hate speech, harassment, bullying, abusive language, or any form of unlawful discrimination is strictly prohibited. You may not threaten or intimidate others, and you must respect the privacy and personal rights of other Users.

No Spam or Unauthorised Promotions: Do not spam members with unsolicited advertising, junk mail, chain letters, pyramid schemes, or any other irrelevant or repetitive content. You may not use the Platform to advertise external products or services unrelated to a genuine listing.

Impersonation and Misuse of Identity: You must not impersonate any person or entity, or falsely claim an affiliation. Using another person's account or forging any TCP/IP packet header or any part of the header information in any posting is forbidden.

Prohibited Items and Services: It is your responsibility to ensure that your listings comply with all applicable laws and Valemark policies. Do not post content that is obscene, pornographic, violent, or otherwise offensive. Additionally, certain categories of items/services may be banned or restricted on Valemark (for example, weapons, controlled substances, or any item that requires a government licence to sell). Valemark may remove any listing that, in our judgement, violates these Terms or our guidelines.

No Platform Abuse: You must not attempt to harm or interfere with the Platform. This includes prohibitions on hacking, introducing viruses or malicious code, data mining, scraping information, or performing any attack on our technical infrastructure. You may not attempt to circumvent any security or authentication measures, or to access areas of the Platform not intended for public use. Also, do not misuse the trust system by, for example, colluding with others to falsely boost reputation or connection paths.

Compliance with Laws: You are solely responsible for ensuring that your use of the Platform and any transactions you enter are in compliance with all applicable laws and regulations. This includes (but is not limited to) consumer protection laws, export/import controls, tax obligations, and any local laws regarding the sale of specific goods or services.

Consequences: Violations of the above rules or any other aspect of these Terms may result in corrective action at Valemark's discretion. Such action may include removal of content, warnings, temporary suspension of your account, or permanent termination as outlined in Section 9. Notably, if you engage in serious misconduct, your Sponsors (the members who invited you) may also face suspension or expulsion from the Platform (see Section 5 below). Valemark may investigate any suspected breach and reserves the right to involve law enforcement or other authorities where appropriate.

4. Listings and Transactions Between Users

4.1 Platform Role – No Agency or Escrow

Valemark provides an online venue for Users to connect and share classified advertisements. We are not a party to transactions between buyers, sellers, renters, or service providers. Any agreement for the sale, rental, or exchange of goods or services is strictly between the Users involved. Valemark does not act as an agent, broker, auctioneer, insurer, or escrow service for any transaction facilitated through the Platform. We do not offer payment processing or hold funds on behalf of Users. You alone decide whether to enter into a transaction, and you do so at your own risk.

4.2 No Guarantees on Transactions

Because transactions are solely between Users, Valemark does not guarantee: (a) the existence, quality, safety, or legality of any item or service listed; (b) the truth or accuracy of any listing description, photos, or User communications; (c) that any transaction will be completed or that parties will perform as promised; or (d) any payment, delivery, or refund. Users are responsible for vetting and verifying each other before exchanging money, goods, or services. Any warranties or guarantees relating to an item or service (for example, a product's condition, authenticity, or suitability) are strictly between the seller and buyer – Valemark provides no such warranty either express or implied (see Section 10, Disclaimers).

4.3 Payment and Exchange

Valemark does not process payments and does not provide an escrow or payment guarantee service. Users must mutually agree on payment method and logistics (such as meeting in person for exchange or using a third-party payment service). If Users choose to use a third-party payment processor or courier service, they do so subject to that third party's terms and at their own risk. Valemark is not responsible for any payment disputes, delivery failures, or fraudulent payment issues. We strongly encourage safe practices like using secure payment methods and meeting in safe locations.

4.4 User Responsibilities in Transactions

If you are a seller or service provider, you agree to accurately describe your offering, including disclosing any defects or important terms. You must have the right to sell or provide the item/service and transfer it as agreed. If you are a buyer or client, you agree to pay for the item or service you agree to purchase and to comply with any legal obligations (such as transfer of title, registration, or taxes). Both parties should communicate promptly and honestly to arrange completion of the transaction. All Users agree to resolve any disputes directly with the other party. While Valemark may, at our discretion, offer to facilitate communication or offer a basic dispute resolution guidance, we have no obligation to mediate or resolve disputes.

4.5 Release

Because Valemark is not involved in user-to-user dealings, if you have a dispute with one or more Users, you release Valemark (and our directors, officers, employees, and agents) from any and all claims, demands, and damages (actual and consequential) of every kind and nature arising out of or connected with such disputes. This release does not waive any rights you may have against the other User directly, but it means you cannot hold Valemark responsible for another member's actions or inactions.

5. Sponsorship Accountability

Sponsorship is at the heart of Valemark's trust model. Each member can act as a Sponsor by inviting new Users, but this comes with responsibility:

Sponsor Duties: Sponsors should only invite individuals they personally know and trust to uphold Valemark's standards. As a Sponsor, you attest that the person you invite is of good character and will abide by these Terms. You should ensure the invitee understands our rules and the importance of respectful, honest conduct.

Consequences of Misconduct: If a User violates these Terms severely or engages in misconduct, Valemark reserves the right to suspend or terminate that User's account along with the accounts of the Sponsors who invited that User. In other words, when necessary we will ban members AND their Sponsors. This policy creates real accountability: think carefully before you vouch for someone. You could lose your own membership privileges if those you sponsor egregiously violate our rules.

Fair Process: Valemark will review serious violations on a case-by-case basis. In general, minor or first- time infractions by an invitee may not result in Sponsor penalties, but serious breaches (such as fraud, theft, harassment, or other harmful behaviour) or repeated problems likely will. Valemark's decision on whether to sanction Sponsors for an invitee's actions is final. Sponsors have no entitlement to reinstatement if their account is terminated due to their invitee's misconduct.

Inviting and Sponsor Limits: Valemark may impose limits on how many people a member can sponsor or implement other requirements (such as a minimum tenure on the Platform before inviting others). We may also revoke or suspend your ability to send invitations if we believe you have invited users who frequently violate rules or if you otherwise misuse the invite system.

By participating in Valemark, you acknowledge that this two- sponsor system is crucial to maintaining trust. All members effectively form a web of accountability (the "trust graph" explained below). If you do not agree with the sponsor accountability policy, please do not use or continue to use Valemark.

6. Clubs and Club Leaders

Valemark may organise the community into sub-groups or interest communities called "Clubs." Clubs are moderated or led by certain experienced users known as Club Leaders:

Role of Club Leaders: Club Leaders are members granted authority to oversee and moderate a specific Club (community subgroup). They can set community guidelines for their Club (consistent with these Terms), approve or manage listings or posts within the Club, and take action on content or members within their Club that violate rules (such as removing a post that breaches conduct rules, or recommending a member's removal to Valemark). Club Leaders help maintain trust and order in their communities.

Governance and Monetisation: Club Leaders may participate in platform governance or special programmes. For example, Valemark may consult Club Leaders on new features or policy changes affecting their communities. In the future, Club Leaders might be eligible for certain benefits or revenue-sharing opportunities related to their Club's activity (for instance, a Club Leader could share in advertising revenue generated by a very active Club, or offer premium membership tiers within their Club). Any such programmes, if offered, will be governed by additional terms or agreements. Club Leaders are not employees or legal representatives of Valemark, however. They act in an independent or volunteer capacity and do not speak for Valemark as a whole.

Moderation Authority: Within their Club, a Club Leader's instructions and decisions (so long as consistent with these Terms and Valemark's policies) should be respected. Club Leaders can remove content or report members to Valemark for potential action. Users in a Club must adhere to any additional Club-specific rules the leader sets (e.g. rules tailored to that Club's subject matter), provided those rules do not conflict with these overall Terms.

Valemark Oversight: Club Leaders themselves must abide by these Terms and uphold Valemark's values. If a Club Leader abuses their authority or violates the rules, Valemark can revoke their leader status or take other appropriate action (including account suspension or termination in severe cases). Valemark retains ultimate discretion over the Platform and can override Club Leader decisions if necessary to protect the community.

No Liability for Club Leader Actions: Valemark is not liable for actions taken by Club Leaders in their moderation capacity. For example, if a Club Leader removes your post or declines your membership in a Club, that decision is part of community moderation, not an action by Valemark to breach these Terms. If you have serious concerns about a Club Leader's conduct, you may contact us to review the situation, but understand that decisions on content moderation are largely community-driven within that Club.

7. Trust Graph and Social Connections

One of Valemark's unique features is the "trust graph," which allows Users to see how they are connected to others through their sponsors and mutual connections:

Transparency of Connections: When you use Valemark, you will be able to view certain information about how you are connected to other members. For example, you might see that another user is "two degrees away" from you (meaning they were invited by someone you know, or similar). The trust graph may display the first name and last initial (or full name, depending on settings) of your Sponsors and possibly other members in your chain of connection. This feature is designed to build confidence by highlighting social proximity and mutual trust links among members.

Consent to Display: By joining Valemark, you consent to having your sponsorship connections visible to other members as part of the trust graph. This means others may see who sponsored whom (for example, your profile might show who invited you, and profiles of those you invite might show you as their Sponsor). If you prefer not to have such information shared, your only option is not to use the Platform, as the trust graph is an integral part of how Valemark operates.

Informational Only: The trust graph is for informational purposes only. It visualises connections but does not guarantee any particular level of safety or credibility. While a close connection generally implies higher trust (since Sponsors vouch for invitees), Valemark cannot ensure that every connection or member is trustworthy. You must still exercise common sense and due diligence in all interactions and transactions, just as you would when dealing with anyone online or in person.

No Misuse of Trust Data: You agree not to misuse the information obtained from the trust graph. This means you must not harvest or scrape connection data, spam people just because they are indirectly connected, or use the knowledge of someone's social connections for harassment or any improper purpose. The trust graph is a tool to help Users decide whom to transact with; any other use must comply with our Privacy Policy and these Terms.

8. Intellectual Property and Content Rights

8.1 Valemark's Intellectual Property

All content provided by Valemark on the Platform — including our name and brand "Valemark," logos, graphics, design, software code, and collective content compilations — is the property of Clanmark Ltd trading as Valemark or its licensors and is protected by copyright, trademark, and other intellectual property laws. Valemark is a trademark (and in some cases, a registered trademark) of Clanmark Ltd trading as Valemark. You are not permitted to use our name, logos, or other brand assets without our prior written consent. You also may not reverse engineer, decompile, or attempt to extract the source code of any part of our Platform.

8.2 User-Generated Content

Users retain ownership of the content they post on Valemark (such as listing descriptions, photos, profile information, reviews, and messages). However, by submitting or posting any content on the Platform, you grant Valemark a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable licence to use, copy, modify, distribute, display, and publish your content in connection with operating and promoting the Platform. This licence allows us, for example, to display your listing on our site and apps, to use snippets of your listings or reviews in marketing materials, or to resize/format your photos for display. Valemark will never claim ownership of your personal content, but this licence is necessary for us to provide the service. You represent and warrant that you have all necessary rights to grant this licence and that our use of your content in accordance with this licence will not infringe or violate any third-party rights.

8.3 Prohibited Content and IP Violations

You must not post content that infringes the intellectual property or proprietary rights of others. This means you shouldn't upload images, text, or other material that you do not have permission to use. If you share content (like a photo or description), you should either own it or have the rights to use it on Valemark. If we receive takedown notices or intellectual property complaints (such as a DMCA notice) regarding content you posted, we may remove that content and, if appropriate, terminate your account for repeat infringement. You agree to indemnify Valemark for any claims that arise from your improper posting of third-party content (see Section 12).

8.4 Use of Platform Content

You may not copy, scrape, aggregate, reproduce, or distribute content from other Users or from Valemark for any purpose outside the Platform without permission. This includes not only Valemark's own materials but also User listings and profiles. Unauthorised extraction or reuse of data (e.g. using bots or scripts to collect information from Valemark) is prohibited. If you wish to share or repost another user's listing, use the sharing tools provided or obtain their consent.

8.5 Feedback

If you submit suggestions, ideas, or feedback to Valemark (for example, ideas to improve features or new product suggestions), you agree that we can use and share such feedback for any purpose without compensating you. Any feedback you provide is completely voluntary, and we are free to use it at our discretion.

9. Suspension and Termination of Accounts

9.1 By Valemark (For Breach or Safety)

Valemark reserves the right to suspend or terminate your account at any time if you violate these Terms or any applicable laws, or if we suspect that your use of the Platform creates risk or legal exposure for us or our community. We may also suspend/terminate accounts in order to comply with a legal requirement or if instructed by law enforcement. Suspension can be partial (e.g., loss of certain features) or full (account lockdown), and termination means permanent closure of your account. In most cases, we will attempt to notify you of the cause of a suspension or termination, but we are not obligated to provide advance notice or an opportunity to cure the breach, especially in severe cases.

9.2 Sponsor-Related Termination

As noted in Section 5, if you are removed for serious misconduct, the Sponsors who invited you may also be removed from the Platform. Likewise, if you sponsored others who have blatant violations, your account may be at risk. Valemark may choose to terminate a Sponsor's account concurrent with or following termination of an invitee's account, as part of enforcing our trust network. These linked removals underscore the accountability built into Valemark. If you believe your account was wrongly terminated due to another's actions, you may contact us to appeal, but Valemark's decision will be final.

9.3 By You (Voluntary Termination)

You may stop using Valemark at any time. If you wish to delete your account, you can do so through the account settings (if available) or by contacting us at the support email provided. Account deletion will remove your profile from active view, though certain content (like messages you sent or reviews you gave) may remain accessible to counterparties, and Valemark may retain certain information as required or permitted by law (see our Privacy Policy for data retention practices).

9.4 Effect of Termination

Upon termination of your account (whether by you or by us), you lose access to the Platform and any of your content or data on the Platform may no longer be accessible (with the exception of content we may retain for legal reasons or as part of archival records). You are not entitled to any restoration of the account or any content. If you were using any paid services or features, you may not receive a refund for unused portions (unless required by law or explicitly stated by us). Valemark is not liable for any losses or inconvenience resulting from account suspension or termination. Importantly, if your account is terminated for cause, you must not attempt to circumvent the ban by creating a new account under a different name or having someone else invite you. Doing so will violate these Terms and we reserve the right to remove any re-registered account. We may also implement technical measures to prevent banned users from returning.

10. Disclaimers (No Warranties)

10.1 "As Is" Service

Valemark provides the Platform and all services on an "as is" and "as available" basis, without any warranties or guarantees of any kind. To the maximum extent permitted by law, we disclaim any and all warranties, express or implied, regarding the Platform and its content. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that might arise from course of dealing or usage of trade. We do not guarantee that the Platform will be uninterrupted, error-free, or secure. We cannot promise that every listing or user profile is genuine or that every transaction will be successful.

10.2 User Content and Actions

Valemark does not guarantee or warrant the accuracy, completeness, or usefulness of any information on the Platform posted by third-party Users. We are not responsible for any User-generated content (such as listings, posts, or messages), and we expressly disclaim any liability for the conduct of Users or the quality of goods/services they offer. Any opinions or information expressed by Users are solely those of the User and do not reflect our endorsement or verification.

10.3 No Duty to Vet or Monitor

While we may implement community trust features (like verification checks, moderation, or the trust graph), Valemark is under no obligation to screen or vet any user, listing, or transaction in advance. We do not perform background checks or credit checks on Users, and any verification tools we provide (such as identity verification or badges) are provided on a best-effort basis without warranty of accuracy. You understand that using the Platform is at your own risk – always exercise caution and common sense, just as you would offline.

10.4 Third-Party Links and Services

The Platform may contain links to third-party websites or services (for example, a link to a payment service or an insurance offer). These are provided for convenience only. Valemark does not endorse or assume any responsibility for third-party sites or services. If you access a third-party website or service (including any third-party content or user content via our Platform), you do so at your own risk, and those terms and policies (not ours) will apply to your use of those services.

10.5 No Warranty on Continuity

Valemark makes no guarantees that the Platform will always be available or that specific features will remain available. We may suspend, withdraw, or modify all or part of our services without liability, for example for maintenance or to introduce new features. We will strive to give reasonable notice of major changes or downtime, but we are not liable for any interruption or loss of data.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not fully apply to you. In such cases, any warranties required by law are limited to the shortest period and broadest scope permitted by law.

11. Limitation of Liability

11.1 No Indirect Damages

To the fullest extent permitted by applicable law, Valemark and its officers, directors, employees, agents, and affiliates will not be liable to you for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of (or inability to use) the Platform or any transaction or relationship with another user. This exclusion includes, without limitation, damages for lost profits, loss of goodwill, loss of data, service interruption, computer damage, costs of substitute services, or other intangible losses, even if we were advised of the possibility of such damages.

11.2 Cap on Liability

To the fullest extent permitted by law, in the event Valemark is found liable to you for any claim arising from or related to these Terms or your use of the Platform, our total cumulative liability to you shall not exceed the greater of: (a) the total fees (if any) you paid to Valemark in the 12 months prior to the event giving rise to the liability, or (b) £100 (one hundred British Pounds). This limitation applies whether the claim is based on warranty, contract, tort (including negligence), strict liability, or any other legal theory.

11.3 User Transactions and Conduct

Valemark has no liability for any disputes or losses arising between Users. This means we are not responsible for any property damage, personal injury, theft, financial loss, or any other harm that results from meetings or transactions arranged through the Platform. For example, if you purchase an item through a listing and it's defective, or if you hire someone and they do a poor job, or if an in-person meeting with a buyer/seller leads to an accident or injury – those outcomes are solely between you and the other party. Valemark does not assume responsibility for, and you agree not to hold us liable for, the actions or omissions of Users.

11.4 Exceptions

Nothing in these Terms limits or excludes liability that cannot be limited by law. In particular, nothing herein is intended to limit Valemark's liability for death or personal injury caused by our proven negligence, or for our fraud or fraudulent misrepresentation, or any other liability which by law cannot be excluded or limited (for example, under UK law, our liability for breach of certain statutory duties in consumer contracts may not be excluded). However, to the extent that such liabilities can be limited (for example, requiring you to mitigate or proving actual direct damages), those limitations set forth in these Terms will apply.

11.5 Additional Rights (Consumers)

If you are using the Platform as a consumer (for personal, non-commercial use), you may have certain rights under applicable consumer protection laws. These Terms are not intended to override any rights you have under mandatory law. In the event of conflict between these Terms and applicable consumer laws, your statutory rights will prevail to the extent of the conflict.

12. Indemnification

You agree to indemnify, defend, and hold harmless Clanmark Ltd trading as Valemark and its affiliates, and each of their respective officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Platform or any services or goods obtained through the Platform; (b) your breach or alleged breach of these Terms or of any applicable law or regulation; (c) your violation of any rights of a third party (for example, infringing someone's intellectual property or privacy rights by posting content on Valemark); or (d) any dispute you have with another User or third party as a result of using the Platform. Valemark reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you (at your expense), and you agree to cooperate with our defence of such claim. You must not settle any such claim without our prior written consent. This indemnity obligation will survive the termination of your Valemark account or these Terms.

13. Miscellaneous

13.1 Changes to Terms: Valemark may modify or update these Terms from time to time. If we make material changes, we will provide reasonable notice to Users (for example, by posting the updated Terms on our website, and updating the "Last Updated" date above, or by email notification for significant changes). Continued use of the Platform after updated Terms take effect constitutes your acceptance of the changes. If you do not agree to a change, you must stop using the Platform and (if applicable) terminate your account. It is your responsibility to review these Terms periodically for updates.

13.2 Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. In other words, the invalid part will be severed, and the rest of the agreement stands.

13.3 No Waiver: Our failure or delay in exercising any right, power, or remedy under these Terms (such as not immediately taking action on a breach by you) does not constitute a waiver of that right or provision. Any express waiver by Valemark of any provision, condition, or requirement of these Terms shall not be a waiver of any future obligation to comply with such provision, condition, or requirement.

13.4 No Third-Party Rights: These Terms are made for the benefit of you and Valemark, not any third party. No person or entity who is not a party to these Terms shall have any right to enforce any term of this agreement, except as expressly provided by applicable law (such as under the UK Contracts (Rights of Third Parties) Act 1999, which is excluded to the extent permitted). This does not affect any legal rights or remedies of third parties apart from enforcing this contract.

13.5 Relationship of Parties: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Valemark. You and Valemark are independent contractors. You do not have any authority to bind Valemark in any respect, nor do we have such authority to bind you. (For example, even if you are a Club Leader or Sponsor, you are not an agent of Valemark.)

13.6 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Valemark may freely assign or transfer this agreement (in whole or in part) as part of a merger, acquisition, sale of business or assets, or by operation of law, or otherwise at our discretion. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

13.7 Entire Agreement: These Terms, together with any additional policies or guidelines posted on the Platform (such as our Privacy Policy and any Club-specific guidelines or feature-specific terms), constitute the entire agreement between you and Valemark regarding your use of the Platform. They supersede any prior agreements, understandings, or communications (whether oral or written) relating to the subject matter. Each party confirms that, in entering into these Terms, it has not relied on any representation not expressly set out herein.

13.8 Headings and Interpretation: Section headings in these Terms are for convenience only and have no legal effect. Words like "including" shall be construed without limitation (meaning "including but not limited to"). These Terms will be interpreted and enforced without application of any strict construction in favour of or against you or Valemark.

13.9 Survival: Any provisions of these Terms which by their nature should survive termination (including, but not limited to, clauses regarding limitation of liability, indemnity, intellectual property licence, and governing law) shall survive any termination or expiration of these Terms or your use of the Platform.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or the use of the Platform shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any conflict of law principles. You and Valemark both agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter. If you are a consumer residing in another part of the UK (e.g., Scotland or Northern Ireland), you may also bring legal proceedings in your local courts. Valemark retains the right to seek injunctive or other equitable relief in any jurisdiction to prevent an imminent breach of these Terms or to enforce our intellectual property rights.

15. Contact Information

Clanmark Ltd trading as Valemark is the operator of the Platform. Our registered address is: Clanmark Ltd trading as Valemark, 39 Long Acre, London, Greater London, England, WC2E 9LG, United Kingdom. If you have any questions, concerns, or notices regarding these Terms, you can contact us at contact@valemark.com or by mail at the address above. We will endeavour to respond to inquiries in a timely manner.

By using Valemark, you acknowledge that you have read, understood, and agree to these Terms and Conditions. We thank you for helping us build a safe and trustworthy community.